Keeping track of dates and contact information
Keep track of dates, including:
- if you made your claim at a port-of-entry, the date by which you must submit your completed Basis of Claim (BOC) form
- appointments with your lawyer
- the deadline for filing evidence with the Refugee Protection Division (RPD) of the Immigration and Refugee Board (IRB)
- the date of your hearing at the RPD
When you make your claim, Canada Border Services Agency (CBSA) or Citizenship and Immigration Canada (CIC) asks you for your address and contact information. If you do not have the information at that time, you must give it to the RPD as well as CBSA or CIC within 10 days of your eligibility interview.
Keep your address and contact information up-to-date with:
- the RPD
- CBSA or CIC
- your lawyer
Updating your information with the RPD is not enough. You must also let CBSA or CIC know of any changes to your address or contact information.
If you do not update your contact information, you could miss an important letter or phone call. This could cause serious problems for you.
Keep track of contact information for all the people and organizations helping you.
You can find information about time limits for filing documents and making applications to the RPD in:
- Basis of Claim Form
- Providing documents to the Refugee Protection Division
- If you have special needs
- If you need to change the date of your hearing
- Refugee claim process flow chart
It is important to meet the time limits in the refugee claim process. If you miss a time limit, get legal help right away. In some cases, time limits can be extended.
If you need to apply to the RPD to extend a time limit, there are rules about when you should apply and what you need to show to get the extension.← Keeping track of dates and contact information